Warranty and Repair Instructions

RegalVTShineâ„¢ Ceramic Styling Tool Warranty is limited to RegalVTShine Irons purchased in the USA or Canada. Please Email: info@regalhaircolor.com or call at: 1 (800)-734-2593 or Fax at: 954-973-7659 for service.

RegalVTShine Ceramic flat irons are covered against any defects in workmanship or materials for one year from date of purchase.

Only tools purchased through authorized dealers are warranted. SAVE your receipt showing date and place of purchase. Should you need repair during the warranty period, return the unit to the place of purchase for replacement. Do not attempt to repair the unit yourself as this will nullify the warranty.

The warranty does not cover damage due to misuse or abuse, dropping, neglect in safety precautions, tampering such as repair attempt or use with unauthorized attachments. Burning the cord due to wrapping it around hot plates, submerging it in water, placing a heated iron in a metal curling iron holder or incorrect voltage adapter use will also void the warranty. RegalVTShine is not liable whatsoever for any special, incidental or consequential damages for breach of this or any other warranty, whether expressed or implied.


Please call 1(800) 734-2593 or Email: info@regalhaircolor.com to receive (RA#) and instructions to send iron in for repair or warranty.

Warranty, supply valid receipt, within one year from date of purchase.

The warranty cost is $14.00 ($15.00 CA/OR) to cover shipping.

Without valid Receipt or Outside One Year Warranty, the cost to repair is $30.00, plus shipping.

All parts repaired receive a 90 day extended warranty.

Payment for service can be by C/C when calling or by check payable to Regal USA Haircolor included along with returned iron.